Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that will be most likely to meet your needs, and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose.
If you choose to use our services, we may require you to provide contact and identity information, billing information (including, but not limited to, certain credit card information), and other personal information as indicated on the forms throughout the Site. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature. Once you give us your personal information, you are not anonymous to us.
We automatically track certain information based upon your behavior on the Site. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect, and serve you and our community. This information may include the URL that you just came from (whether this URL is on the Site or not), which URL you go to next (whether this URL is on the Site or not), your computer browser information, and your IP address.
We retain information as necessary to resolve disputes, provide customer support, and troubleshoot problems as permitted by law. If you send us personal correspondence about your activities on the Site, we may collect such information into a file specific to you.
We use your personal information to facilitate the services you request. We may use your personal information in a file we maintain about you, and other information we obtain from your current and past activities on the Site to: resolve disputes; troubleshoot problems, collect fees owed, measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity, and to enforce our User Agreement (if applicable) or otherwise described to you at the time of use. At times, we may look across multiple users to identify problems or resolve disputes, and in particular, we may examine your personal information to identify users using multiple User IDs or aliases. We may compare and review your personal information for errors, omissions, and for accuracy.
You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyze site usage, improve our content and product capabilities, and customize the Site's content, layout, and services. These uses improve the Site and better tailor it to meet your needs, to provide you with a smooth, efficient, safe and customized experience while using the Site.
As a matter of policy, we do not sell or rent any of your information to any external third party for their marketing purposes without your explicit consent. However, the following describes some of the ways that your personal information may be disclosed in the normal scope of business while providing our services.
There are a number
of separate services offered by third parties that we refer to as external service
providers that may be complimentary to your use of the Site. If you choose to use
these separate services, disclose information to the external service providers,
and/or grant them permission to collect information about you, then their use of
information to external service providers unless you provide your explicit consent.
With your consent, we may provide some of your personal information to the external
service provider offering such services for your convenience. To prevent our disclosure
of your personal information to an external service provider, you can decline such
consent or simply not use their services. Because we do not control the privacy
practices of these third parties, you should evaluate their practices before deciding
to use their services.
NetWaiter cooperates with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights, to help protect you and the NetWaiter community from bad actors. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can (and you authorize us to) disclose your name, city, state, telephone number, Email address, Username history, and fraud complaints without a subpoena. Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from bad actors, we will not otherwise disclose your personal information to law enforcement or other government officials without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to: prevent imminent physical harm or financial loss; or report suspected illegal activity.
NetWaiter, our clients, and our users do not tolerate Spam. You may not use Email services that we offer to send Spam or otherwise send content that would violate our User Agreement. We do not permanently store Email messages or the Email addresses sent from these tools.
We offer you the ability to automatically review and change the information you submit to us by logging into the Site and entering the new information yourself. Generally, we will not modify your personal information based on your request because it is very difficult to authenticate your account manually. You can change your Username, Email address, contact information, financial information, and user preferences online. You must promptly update your personal information if it changes or is inaccurate.
Upon your request, we will deactivate your account, contact information, and financial information from our active databases. To make this request, please Email email@example.com . Such information will be deactivated as soon as reasonable possible based on your account activity and in accordance with our deactivation protocol.
We will retain in our files some personal information you have requested to be removed in order to prevent fraud, collect fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our User Agreement and comply with legal requirements as permitted by law. Therefore, you should not expect that all of your personal information will be completely removed from our databases in response to your requests.
Your information is stored on NetWaiter's servers located in the United States. We use procedural and technical safeguards to protect your personal information against loss or theft, as well as unauthorized access, and disclosure to protect your privacy, including encryption, "firewalls", and Secure Socket Layers. We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company. However, "perfect security" does not exist on the Internet.